.........unless you are going to put in place the systems to make the improvements sustainable!
Making isoldated improvements (ram raiding) can do more damage to an organisation than doing nothing at all! If you want sustainable improvements you need to establish a plan of action, a team to carry forward internal improvements (Change Agents) and look at Pathways from end to end (E2E) to avoid just transferring risks and costs somewhere else in the process.
What do you think?
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