Friday, June 01, 2007

Is structure more important than tools?

It is interesting when a group of 'Lean' (or Six Sigma) enthusiasts get together as the talk quickly moves onto the topic of which tools have been used and examples of 'Visual Management'.

However, given that Lean/Six Sigma/Concurrent Design are really just a bag of tools from which a skilled mechanic will draw out one that is appropriate, I believe it is more important to discuss the structure of the improvement process. Fundamentally, what steps will be taken by the organisation to deliver improvements - from outlining the requirement for improvement (setting out the organisational Roadmap and Scoping the changes to be made) to implementing improvements in a flexible manner - the discussions need to cover who will be involved, when and why and how the process will be managed and reported.

I would be interested in knowing what your thoughts are and in the meantime if you would like a copy of a document which will help you set out your plan of attack then please drop us an email to info(a)amnis-uk.com.

1 comment:

Anonymous said...

Hi Mark,

Lean+Six Sigma+Theory of Constraints has another name - value stream improvement or VSI. But before these powerful techniques will work there is another obstacle to remove - the "zero-sum game" mindset. The life limiting belief that if someone wins then someone else must lose. This mindset is learned very early in life ... "You can only have a hug if you are good" is zero sum thinking. Rewards are conditional. It doesn't add up though. In a battle who ends up better off than they started? Neither do - the losses on one side do not appear as gains on the other. Once you're dead that's it. And so it is with time - once it has been wasted it has been wasted forever. The core objective of VSI is to reduce the time wasted doing anything that results in a loss for anyone. VSI requires a win-win mindset. So if my goal is a win for me and a win for you then there is a better chance of a win for everyone else: quality, motivation AND performance. The Three Wins ... check them out at www.ThreeWins.com!